Bindoya Tech 0408 809 723

Essentials

Small teams with a handful of machines who mostly just need someone reliable to call.

Priced per site — ask for a quote

  • Remote and phone support during business hours
  • Endpoint protection and patching
  • Microsoft 365 account and licence management
  • Backup monitoring with monthly check
  • Asset register kept up to date
  • Discounted hourly rate for on-site visits
Ask about Essentials

Managed

Growing businesses that cannot afford to lose a day, and want problems found before staff notice.

Priced per site — ask for a quote

  • Everything in Essentials
  • Proactive monitoring of servers, network and backups
  • Unlimited remote support, no per-ticket charges
  • Scheduled on-site visits
  • Multi-factor authentication managed across all accounts
  • Restore testing every quarter, results in writing
  • Documentation kept current and handed over
  • Quarterly review of what is coming up
Ask about Managed

Managed Plus

Multi-site or compliance-driven businesses that need after-hours cover and a documented posture.

Priced per site — ask for a quote

  • Everything in Managed
  • After-hours and weekend support cover
  • Priority response with an agreed target time
  • Essential Eight gap review and roadmap
  • Vendor and ISP liaison handled for you
  • Annual disaster recovery test
  • Budget planning for hardware refresh cycles
Ask about Managed Plus

Always included

Things we do not charge extra for.

Your documentation

Network diagrams, IP schedules, licence lists and passwords in a system you can access. If you ever leave, you take it with you.

Straight answers on the phone

Quick questions do not become tickets. If it takes two minutes to answer, we answer it.

Honest advice on spend

If you do not need the upgrade, we will say so. We would rather keep a client for ten years than sell one server today.

Questions

The things people ask first.

Do we have to be on a plan to use you?
No. Plenty of clients call us job by job — a cabling run, a server replacement, a phone system. Plans exist because most businesses eventually want the day-to-day handled without thinking about it, not because we will turn away one-off work.
How is a plan priced?
Per site, based on how many staff and devices there are and what is in the comms room. We quote after the first visit, once we have actually seen what we would be looking after. We will not quote a monthly figure over the phone before we know what we are taking on.
Is there a lock-in contract?
Month to month after the first term. If we are not doing a good job you should be able to leave, and you take your documentation with you either way.
What is not included?
Hardware, licences and third-party services are billed at cost plus a margin we tell you up front. Large projects — a fit-out, a server migration — are quoted separately rather than absorbed into the monthly fee.

Want a number against your name?

Give us a look at your setup and we will put a monthly figure in writing, with exactly what it covers.

Get a quote 0408 809 723